I think two of the most important words in marketing are:
What's next?
That's the feeling I want someone to have when they finish one of my emails.
Not:
"Thank Christ that's over."
Not:
"I wonder what he's trying to sell me this time."
But:
"What's next?"
Your newsletters are an opportunity to continue the relationship you started when somebody first joined your list.
So write about things that provide either:
Tangible value.
Something useful. An idea. A lesson. A different way of approaching a problem.
Or:
Emotional value.
Something interesting. Funny. Surprising. Relatable. Something that makes the reader feel understood.
Ideally, you'll often do both.
And no, I don't think every newsletter needs to justify its existence by generating an immediate sale.
You can have intentional promotions for that.
Your newsletters have another incredibly valuable job:
Keeping people paying attention.
That doesn't mean you can never promote something in a newsletter.
Of course you can.
It means I wouldn't look at every email and ask:
"How do I monetise this?"
I'd ask:
"Is this worth opening?"
"Is this worth reading?"
And most importantly:
"Will they want the next one?"
Because if the answer keeps being yes, you've built something far more valuable than a list of email addresses.
FREE 7-DAY EMAIL SERIES
Learn how to build your relationship-based email marketing ecosystem - so you can create more happy customers & clients for your business.
Get the free 7-day email series for a deep dive into building your relationship-based email marketing ecosystem.
Keep exploring Fix My Emails
More related questions will appear here soon. For now, explore the full question library.
Explore all questions